Collections Management for Microsoft Dynamics® GP was the featured ISV solution at Socius – Aspire West 2013 in San Francisco last week. At the Conference, attendees requested several product enhancements. We were delighted to say that all of these requests have already been included in our new release – Collections Management R2.
One particular customer asked that items which could not be emailed as part of a Collections Plan, be printed instead. In Collections Management (R2) that option is available. When you process a plan and select print, items that are not emailed will automatically be printed.. As an alternative, we might also suggest that those customers who don’t want to receive email invoices be put on their own Collections Plan. That way they would potentially have a process that would use less paper, and create more phone calls.
Another request we received was for emails to come from a specific address. With Collections Management R2 you will now be able to define whether the ‘Reply To’ address for an email is one of the following:
- Current Workstation
- Current Collection
- Customer’s Credit Manager
The most common request we received was the ability to track activity by Collector. The following video briefly demonstrates how this process will take place in the upcoming version by showing exactly what is being done by invoice to collect.
These are just a few of the requests we received. Through customer suggestion, and input from attendees at Convergence 2013 we have added countless new features to Collections Management. If you have a product feature suggestion please click here to let us know.
Collections Management R2 is due for release June 1st, 2013 and is compatible for both Dynamics GP2010 and Dynamics GP2013. Additionally, Business Essential customers on Business Ready Licensing are now able to purchase Collections Management.
photo credit: <a href=”http://www.flickr.com/photos/cayusa/2276783536/”>Cayusa</a> via <a href=”http://photopin.com”>photopin</a> <a href=”http://creativecommons.org/licenses/by-nc/2.0/”>cc</a>