Valid Registration Keys (RegKeys) are needed to operate Collections Management for Microsoft Dynamics® GP. However, with the transition of the Collections Management business from Microsoft to Professional Advantage (PA), which you can read about here, I thought this blog might be useful to unravel the RegKey puzzle.
The following table shows is a compatibility matrix with the version of Dynamics® GP and associated version of Collections Management. The “x” represents which RegKeys are required for which version of software.
*Existing Microsoft media shipped prior to June 1, 2013 will include Microsoft’s version of Collections Management.
Points to consider:
1) PA RegKeys will only work with PA software. i.e. the new version of Collections Management, due for release from PA on June 1, 2013. If you are still running GP 2010 or GP 2013/SP1 and have not installed the PA’s R2 release of Collections Management, the existing RegKeys from Microsoft will continue to work.
2) Microsoft RegKeys are version dependant; i.e. if you stay on the same version of software the RegKeys will operate in perpetuity.
3) PA RegKeys are date and version dependant; i.e. if you upgrade to a new version of software you will need new keys; each year you will need to obtain new keys.
PA RegKeys are automatically generated and emailed upon receipt of a paid Annual Enhancement Plan (AEP). RegKeys are generally sent to the Microsoft Partner who services the end-customer.
New RegKeys can be requested at any time – for example say the original ones have been lost or mislaid – by contacting PA. Send an email to firstname.lastname@example.org or visit www.profad.com. When requesting new RegKeys, be sure to include the following information:
a) Product : <in this case Collections Management>
b) Customer name – as it appears in VOICE (this must be identical)
c) Dynamics GP Version number
d) AEP expiry date
Blog written by Chris Pennington, Consultant to PA. The opinions expressed here are the personal opinions of the writer. Content published here does not necessarily represent the views and opinions of Professional Advantage Pty Ltd.