Duplicate Detection & Merging Records in Microsoft Dynamics CRM 2011

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1 Response

  1. Travis Hockert says:

    Hello,

    I enjoyed this article.

    Is there a way to merge (pardon the pun) two processes?

    Meaning… Can we first use the duplicate detection settings, then ‘view the duplicates’ and quickly merge the records it returns?

    I’m having a lot of issues trying to figure this out.

    Any assistance you can lend will be extremely helpful.

    Thanks,
    Travis

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