The aging period requested must be between 1 and 7
One common question users have when creating Collection Letters which utilize the Aging Periods, is how to handle the following warning when generating their letters:
The aging period requested must be between 1 and 7.
The reason this most often occurs is that we do not yet have all the parameters entered in the Collection Letter Template:
If we go to the Collection Letters window (Cards >> Sales >> Collection Letters) and Press F1 on the keyboard, that opens up Collections Help for the window. Click on the Aging Functions value:
This gives us the parameters we need to specify which aging period we want to enter.
The number of the desired aging period should match that on the RM Receivables Setup window:
So at a very minimum we would want to include an aging bucket that we want to display in the function:
If we wanted to include each aging bucket and the amount it holds, us could use a series of functions such as the following:
@%AgingPeriodName,1%@ @%AgingPeriodAmount,1%@ @%AgingPeriodName,2%@ @%AgingPeriodAmount,2%@ @%AgingPeriodName,3%@ @%AgingPeriodAmount,3%@ @%AgingPeriodName,4%@ @%AgingPeriodAmount,4%@ @%AgingPeriodName,5%@ @%AgingPeriodAmount,5%@ @%AgingPeriodName,6%@ @%AgingPeriodAmount,6%@ @%AgingPeriodName,7%@ @%AgingPeriodAmount,7%@
That would end up looking like the below:
Current $40,074.02 31 - 60 Days $21.40 61 - 90 Days $0.00 91 - 120 Days $0.00 121 - 150 Days $0.00 151 - 180 Days $0.00 181 and Over $19,899.04
Using these function options, we can easily include a short aging report for a customer on all Collection communications!